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Cookie Policy

Last Updated: June 1, 2023

This Cookie Policy explains how UpenHande Real Estate ("we", "us", or "our") uses cookies and similar technologies on our website at unpenhande.com ("the Website"). This policy should be read alongside our Privacy Policy, which explains how we use your personal information.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our Website. They allow us to recognize your device and store certain information about your preferences or past actions. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

2. Types of Cookies We Use

We use the following types of cookies on our Website:

2.1 Necessary Cookies

These cookies are essential for the Website to function properly. They enable basic functions like page navigation, secure areas access, and form submissions. The Website cannot function properly without these cookies, and they cannot be disabled in our systems.

Examples:

  • Session cookies to maintain user sessions
  • Security cookies for authentication and fraud prevention
  • Load balancing cookies to ensure website availability

2.2 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and see how visitors move around the Website.

Examples:

  • Cookies that analyze visitor behavior and measure site performance
  • Cookies that help us understand how users interact with our Website
  • Cookies that gather data on the number of visitors and what pages they visit

2.3 Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Examples:

  • Cookies used to show relevant advertisements to users
  • Cookies used to track the effectiveness of advertising campaigns
  • Cookies used by social media platforms when you share content from our Website

3. Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies from the following categories:

  • Analytics Providers: Such as Google Analytics, to help us understand how visitors interact with our Website.
  • Social Media Platforms: Including Facebook, Twitter, LinkedIn, and Instagram, to enable sharing functionality and marketing via social networks.
  • Marketing Services: To help us deliver relevant advertisements and marketing communications.

Please note that these third parties may process your personal data according to their own privacy policies. We encourage you to check these policies on their respective websites.

4. Cookie Management

4.1 Cookie Consent

When you first visit our Website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our Website.

4.2 Browser Settings

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Website may not function properly.

Here are links to cookie management instructions for common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

4.3 Opt-Out Tools

You can also opt out of certain third-party cookies through the following mechanisms:

  • Digital Advertising Alliance (DAA)
  • European Interactive Digital Advertising Alliance (EDAA)
  • Google Analytics Opt-out Browser Add-on

5. Cookie Duration

Cookies on our Website may be session cookies or persistent cookies:

  • Session Cookies: These cookies are temporary and are deleted from your device when you close your web browser.
  • Persistent Cookies: These cookies remain on your device for a specified period or until you delete them manually.

The specific duration of each cookie is determined by its purpose and functionality.

6. Specific Cookies Used on Our Website

Below is a list of the main cookies used on our Website:

Name Type Purpose Duration
cookie_consent Necessary Stores your cookie preferences 1 year
session_id Necessary Manages user sessions Session
_ga Analytics Google Analytics - Distinguishes users 2 years
_gid Analytics Google Analytics - Distinguishes users 24 hours
_fbp Marketing Facebook Pixel - Used for advertising 3 months

This list is not exhaustive and may be updated as our Website evolves.

7. Changes to Our Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

UpenHande Real Estate
88 Tras Street #02-01
Singapore 079027
Email: [email protected]
Phone: +65 6123 4567

UpenHande Real Estate

Your trusted partner in Singapore real estate since 2005. We help you find your dream property with personalized service and local expertise.

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  • 88 Tras Street #02-01, Singapore 079027
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